tag:blogger.com,1999:blog-29777096.post4202203425723569444..comments2024-03-26T14:17:31.841-04:00Comments on Earl Stewart On Cars: 10 New Years Resolutions for Car Dealers in 2009Earl Stewarthttp://www.blogger.com/profile/11435950589034528205noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-29777096.post-12595751215018963952009-01-06T19:08:00.000-05:002009-01-06T19:08:00.000-05:00Thank you for your response. I was there on Satur...Thank you for your response. I was there on Saturday during the day the lights were none existant. I do not remember the sales person just white male of hispanic heritate. I was not interested in trading in any vehicles and it offended the sales person. I was looking at a new vehicle right now I have put that on hold.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29777096.post-59791054250617418242009-01-06T14:33:00.000-05:002009-01-06T14:33:00.000-05:00Dear Anonymous,I sincerely apologize for the treat...Dear Anonymous,<BR/><BR/>I sincerely apologize for the treatment you received while car shopping at my dealership. <BR/><BR/>We recently added additional lighting to our parking garage. I'm not sure when you were in my dealership, but the lighting is much better than before. <BR/><BR/>If you recall the name of the sales person who was "pushy", I would appreciate you sharing it with me. We have almost 40 sales people and I would like to coach the guilty one about his or her behavior. <BR/><BR/>I don't understand what you mean when you say that you were not interested in a trade-in. Does that mean you don't want to trade your current car or you don't want to buy a used car? In either case, I cannot imagine why that would upset my salesman.<BR/><BR/>We can accomodate you getting an out-the-door Internet price and just coming in for the delivery. You can email me directly at earls@earlstewarttoyota.com and I will be happy to give you are best, out-the-door price with no dealer fee.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-29777096.post-89211585971991213202009-01-06T13:48:00.000-05:002009-01-06T13:48:00.000-05:00First impressions are key in selling anything or e...First impressions are key in selling anything or even in life. When I visited your showroomn fron the get go it was confusing. To view more vehicles you had to go to a dark garage. Not good for selling or doing business. Your sales staff was pushy and upset that I was not interested in a trade in. I mentioned that my vehicles are all paid for. They seemed upset and as if I was to be responsible for the economy or people's poor choices. Needless to say I left the dealer a bit dissapointed. I understand that everyone can have a bad day but I much rather get an internet price and have everything ready to be signed once the deal is on the table. I do not care for haggleling nor having to deal with a sales personAnonymousnoreply@blogger.com