Why don’t you include the profit you
make on your dealer fee in the price of the car you quote to your customer? If you will answer this question truthfully
then I pledge never to raise the issue of the dealer fee again.
The reason
that I do hear from car dealers and the Florida Auto Dealers Association, FADA,
as to why most car dealers charge a dealer fee is that it’s an “economic
necessity”. Dealer margins are so low, the economy is so bad, and the car
buyers are so armed with information on dealers’ costs and profit margins via
the Internet that dealers need the extra profit they make from their dealer
fees. OK, I’ll give you the benefit of the doubt and stipulate that this is a
fact. I won’t even argue that I don’t charge a dealer fee and have been
profitable for many years and even through this Great Recession.
Now answer
my question because you can still charge the extra profit you must have to
“survive” economically if you simply include your dealer fee in the prices of
the cars you sell. Don’t add the dealer fee to the price if the car after the
customer commits to buy at a lower price. Don’t hide the amount of your dealer
fee in the fine print. Don’t tell the customer that the price is “plus tax,
tag, and ‘fees’” fooling her into believing “fees” are state, federal, or local
taxes. Don’t tell the customer that “all dealers charge a dealer fee” which you
know to be untrue. Don’t tell her that the law requires that you must charge
her the dealer fee because you charge others, which you also know to be untrue.
Don’t tell the customer that the dealer fee is not a profit but expenses that
you must recoup like doc fees, preparing the car for delivery, and administrative
costs. When you went to school you should have learned in Economics 101 that
the definition of profit is “the
difference between the selling price of a cost or service and its total costs”.
Besides, you don’t even pay to prepare your new cars for delivery because you
are reimbursed by the manufacturer and you are not allowed by law to charge doc
fees.
When I ask
car dealers or FADA officials this question they always give me the same answer…Hamma,
Hamma, Hamma, just like Ralph Kramden of the Honeymooners. You know what I
mean…”the deer caught in the headlights” or the politician on “Meet the Press”
when the moderator shows the video of something the politician said on camera
two weeks ago that directly contradicts something he just said.
OK car
dealers and FADA, if I’m wrong about this, here’s your chance to shut me up
about the dealer fee forever. All you have to do is give me a truthful answer
to this question. Why don’t you include the profit you make on your dealer fee in the
price of the car you quote to your customers?
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