A few years
ago, my wife, Nancy, and I were fortunate enough to have lunch with one of the
greatest living journalists, Bob Woodward of the Washington Post and Watergate fame. He asked us what we considered “the greatest current
threat to our American society”. This was shortly after 9-11 and we answered
international terrorism. He disagreed and said that his biggest fear was that “the
media is failing to fulfill its vital role to report all of the news
fearlessly, completely, honestly, and ethically.” Bob Woodward told us he could
see signs of this today, and that was back in 2009. He alluded to the economic
pressures on the conventional media which allowed outside “forces”, like
advertisers, to exercise influence that in previous times was ignored. The
Internet is radically changing the way we get our information, news and opinion
and this has taken away readers, viewers, and listeners from newspapers, TV,
and radio. Of course this has resulted in fewer advertisers and plunging
revenues, especially for newspapers and radio.
A few weeks
ago, I wrote a letter to the Editorial Page Editor of the Palm
Beach Post, Rick Christie. In the letter I complimented him on his Sunday
editorial criticizing gas stations for posting gasoline prices that included a
five cent discount, but only for those who paid cash. This deception
caused buyers of gasoline to come in and buy gas only to discover that they had
to pay an extra nickel a gallon if they paid with their credit card, which most
of us do. I also included in my letter a request that he write another
editorial or ask one of his investigative reporters to expose a similar pricing
deception propagated by car dealers. That is the common practice of advertising
car prices in newspapers and on radio and TV excluding a large portion of the
price, commonly referred to as the DEALER FEE.
I told Rick Christie that I would like to meet with him and explain in
detail this chronic problem with virtually all South Florida car dealers.
I was
pleasantly surprised when I received an email from Rick Christie. He told me
that he would be sure to pass along my story suggestion to Joel Engelhardt, the
PB Post’s investigative Editor. He
also commented, “As you know, we have a
well-established policy of keeping our advertising and news operations separate.” This comment was in response to my letter to
the Editor in which I stated, “Why is there no hue and cry about dealer fees
ripping off car buyers for thousands of dollars like there is for gas station
operators ripping off gas buyers for much less? I have a theory that the local
media is afraid to spotlight dealer fees because car dealers represent such a
large percentage of their advertising revenue.”
Rick
Christie said he would meet with me “for a cup of coffee”. We agreed on
Starbucks at CityPlace and we did meet there last Friday morning. It was a
very surprising and pleasant meeting. I’d never met Rick before and was very
impressed. Not only is he very knowledgeable and intelligent (as you would
expect the editorial Editor of the Palm
Beach Post to be, but he was a very nice guy who you couldn’t help but like
very much. The “surprising” part of our encounter was the fact that he was totally
honest and candid with me about why my letter to the editor will not be
published, why no PB Post reporter
will ever write a story about it, and why he will never write an editorial
about it. The surprise was not that he refused to write about what I’d written in
my letter to the Editor, but that he was so truthful about the reason.
In the
briefcase that I brought to our meeting at Starbucks, I had several copies of
car dealers’ advertisements from the PB
Post in the previous Saturday’s edition as well as about a dozen consumer complaints
submitted to the Florida Attorney General’s Office on local car dealers who had
violated Florida’s law against deceptive and unfair trade practices. I also
brought copies of the Florida statute requiring that the dealer fee be included
in all advertised prices and the Federal Trade Commission law against fine
print contradicting the understanding of the advertisement. We discussed all of
this and, in my opinion, Rick Christie fully understood and agreed that that the
allegations in my letter to the Editor were accurate and truthful.
Rick
explained to me that he could not print negative stories about car dealers who
advertised in the PB Post because
they would stop advertising in his paper. This was in stark contradiction to
what he had written in his email, “We
have a well-established policy of keeping our advertising and news operations
separate. I can only assume that he believed this when he wrote it, but his
mind was changed by his boss, Tim Burke, the Publisher and Executive Editor of the PB Post. Why else would he write one
thing in an email and a short time later contradict it in a face to face
meeting? Earlier in our conversation at this meeting he said that he believed
in printing virtually every kind of opinion in letters to the Editor. He said
the only exceptions were those that were profane, obscene, or mean and hateful.
He said that since he had been Editorial Page Editor at the PB Post, Tim Burke had asked him not to print only two
letters to the Editor. I asked him why mine had not been printed, and he just
gave me a knowing smile which I fully understood. Mine was one of those two.
It may
surprise you to hear that I completely understand and “almost” agree with the
decision by the PB Post not to print
the truth about car dealers’ illegal advertising. The PB Post does a lot of good in our community and employs a lot of
people. If the car dealers stopped advertising, they might go out of business
and we would have no newspaper and hundreds of people would lose their jobs.
Self-preservation is our strongest instinct. If I was Tim Burke and the
decision was mine, what would I do? What would you do?
I don’t have
a solution to this problem which is not confined to the PB Post. You read, see, and hear a lot of stories about businesses
and individuals that defraud the public. Local TV, radio, and the newspapers
are full of these investigative exposés. When was the last one you saw about a
local car dealer or, for that matter, any other large advertiser on that
TV or radio station or newspaper?
I don’t
think the answer is government subsidy of the media as in PBS, the Public
Broadcasting System, because then we are inviting government control. We could
ask private enterprise to subsidize the media but then you have control by
corporations. Maybe the thing that caused the problem may also be the cure…the
Internet. Will truth in journalism prevail with Internet news and social media?
Only time will tell.
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