I wrote this column
four years ago but a recent incident made it very personal. Last Thursday, I
received a letter from the Florida Highway Safety and Motor Vehicle Department
(FHSMV). It said that “This agency has received information expressing
concerns about your ability to driving safely. Please call the driver
license office below to set up an appointment to take the vision, written,
driving (in traffic) and hearing examinations. This came as a total surprise
and I was very skeptical because I’m in excellent physical and mental health.
My vision, hearing, and reflexes are more than adequate to drive a car. I have
an “safe driver” stamp on my license and I’ve never had a traffic accident. I’m
in the process of investigating this bizarre occurrence and my preliminary
finding show that the FHSMV is not being forthright in their letter. In
fact, letters are mailed to all Florida residents who turn 70 and renew their
licenses online or by mail. After 80 these letters are mailed every other year.
Testing based strictly by age is prohibited by law. Our legislators
attempted to pass such a law but it was defeated by strong lobbying by the
AARP. I will write a column on this when I have all the facts.
You may have read in the
newspaper a couple of weeks ago about a 94 year old man who hit a woman riding
a bicycle. It wasn’t the man’s fault; the woman, in her fifties, ran a stop
sign. They put the old man in jail overnight and he was given probation because
he was driving with no license. It had been taken away because he failed his
driver’s test. He said he had to drive because he had to take his wife to the
doctor and pick up medicine for her.
There is another reason that
a lot of younger people don’t seem to understand why this old man still owned a
car. If you are one of these people, think back to the first time you ever
drove a car. Think back to the time you owned your first car. Can you recall
that wonderful feeling of FREEDOM? No longer did Mom or Dad have to take you to
school, to work, to the store, or to a friend’s house. Or, you didn’t have to
take the bus, the street car, or impose on a friend who already owned a
“freedom machine”. If you are a guy, do you remember how you felt when you
first picked your girlfriend up at her home in your very own car? I don’t know
about you, but I still feel a tingle when I think about it. I really can’t think
of a more memorable experience in any young person’s life. Your first kiss is
probably a close second [My first car was a 1951 Pontiac Chieftain & my
first kiss was from Mary Ann Riggle during a “spin the bottle game”].
If you are one of those
younger people who curse at that gray haired driver in front of you because she
is driving too slowly, just remember that she is probably a safer driver than
you. Newspapers like to feature stories of senior citizens having accidents and
questioning their mental and physical faculties for driving but insurance
companies charge senior citizens lower premiums than you. That means they have
fewer accidents and cause fewer injuries. Admittedly that is partly because we
seniors drive fewer miles but it’s also because most of us drive slower and
more carefully than you.
My Uncle Charlie died eight
years ago. He was 94. My Aunt Marion died within a year of Uncle Charlie. They
lived in the same very modest, small house on Valencia Drive in West Palm Beach
for fifty years. But they always owned a Cadillac and it was always parked
outside in their driveway. Up until the time they were in their late eighties,
the highlight of their week was to take a Sunday drive in their shiny Cadillac.
Uncle Charlie always drove. When his eyesight got too bad to drive, he still
kept that Cadillac in their driveway, always clean and shiny. His eyesight was
still good enough so that, from his rocking chair in his living room, he could
see that big Cadillac sitting outside (and so could his neighbors).
My father died when he was 86
and he drove a Pontiac TransAm up until the very last. He had cataracts removed
from both eyes and back then, you had to wear “coke bottle” style glasses to
see after this operation. He had no peripheral vision and there were a lot of
scrapes, dings, and dents that appeared on both sides of that TransAm. Thank
God he never had a serious accident. I saw Dad every day and I would see that
the dents and scratches were regularly repaired. He always said he didn’t know
where they came from and I never questioned him about that. Maybe I was wrong,
but I didn’t have the heart to ask him not to drive anymore. I knew how
important that car was to Dad and I knew how devastating it would be to him if
he couldn’t drive anymore.
You may have heard of George
Greenberg a. k. a. the “Mayor of Clematis”. He died a few months ago at the age
of 91. He owned Pioneer Linens on Clematis Street in West Palm Beach, a store
founded by his father, Max, in 1912. George and I were close friends and I
delivered a eulogy at George’s funeral at the request of his grandson and
daughter. George always drove an old Buick station wagon, although he was a
wealthy man and could have bought any car he wanted. A couple of years ago,
George finally treated himself to a new Mercedes Benz SLK-Class convertible!
Boy did George look good in that car and he was always smiling when he drove
it! When he was diagnosed with brain cancer and given only months to live, he
finally had to stop driving his freedom machine. His grandson drove him to our
monthly dinner at Carmine’s Ocean Grille and picked him up. It never was the
same for George after that.
At my Toyota dealership in
North Palm Beach, we have a lot of older customers. It’s just the demographics
of northern Palm Beach County. My average customer is 55 and I have lots of
customers in their seventies, eighties, and nineties. Maybe it’s because I’m a
senior citizen too, but I especially like talking to my older customers and
I’ve become personal friends with some. I can tell you from personal experience
how important their cars are to them in their latter years. During your middle
years when you have so much more going on in your life, your car becomes more
utilitarian and you take it for granted. But when you retire and your life is
not as hectic your car returns to the importance it had when you were
sixteen…your “freedom machine”.
We recently leased a new
Camry to one of our very good customers. This was the third car that she got from
us over the last seven years and she had just turned 90. One of my managers,
who has worked for me for 20 years and is a neighbor of hers, handled the
lease. About a month after she took her new Camry home, her Grandson learned of
the transaction and demanded that we rescind the lease. When we spoke to our
customer, she let us know that her Grandson was very upset with her for leasing
the car. He didn’t think she should be driving a car anymore and that she
wouldn’t live long enough to make all the payments on a 4 year lease. We
offered to refund all of the profit on the lease (about $850), but the Grandson
insisted that we take the lease car back. This would cost my company thousands
of dollars because of the depreciation a car takes on as soon as it is titled
as a used car.
Yesterday afternoon my
customer’s Grandson and Stepson visited me in my office. They continued to
demand that I rescind the lease [Only the leasing company, Southeast Toyota
Finance can rescind the lease] and absorb the thousands of dollars in
depreciation on 1 month old used car. They suggested that I may have broken
laws by exploiting the elderly and that if I did not succumb to their demands
they would sue me. They had already called Toyota to complain about my actions.
Not so politely, I asked them to leave my office.
This experience troubled me
for the rest of the day and even last night and is what inspired this column.
Now I understand why I was so angry at the actions of my customer’s Grandson
and Stepson. They didn’t seem to understand how much that car meant to their
Grandmother/Stepmother’s happiness and what an important thing her “freedom
machine” was to her. I have to wonder how much of their ire was due to
genuine concern for her or the potential financial impact on her estate. Her
Grandson told me that she had put only 1,500 miles on her last car and what
does she need a new car for? He just doesn’t get it! A new car is a lot more
than just a way to get to the drug store. To a senior citizen it’s a source of
pleasure, pride, and comfort, knowing that it’s in their driveway for everyone
to see and it’s there if they need it.
One of my sons just called me
to double check on the correct time for him to come over for Thanksgiving
dinner today. I told him that I was writing this column and we discussed the
subject. I also told him that I hoped that neither he, nor his two brothers
would ever take away my “freedom machine”.
It's important for me to make a comment on this. I totally agree. My Mother was in a horrible car accident in January of 09 and lost her ability to walk and certainly to drive. In May of this year, she had finally gotten strong enough and had regained the ability to drive. I flew to Charlotte and the first thing we did was purchase a car for her. She is a different person now that she has her freedom back and every day allows her to make up for the time she lost. She'll be 70 in 10 days and should the NC DMV decide that they're going to take her license away for some ridiculous reason, she would be devastated.
ReplyDeleteThanks for standing up for the able bodied senior citizens, Mr. Stewart
Julie, thanks for sharing your personal experience about your mother's love for her "freedom machine".
ReplyDeleteMost people don't fully realize the importance of their car until they are faced with losing it. This is especially true in South Florida where the bus and train systems are totally inadequate and the population is spread out over wide areas. Some literally cannot survive without a car.
My highly placed source in Tallahassee told me that most of those who receive letters like mine from the Florida Highway Safety and Motor Vehicle department, FHSMV, don't even respond and take the driving test. Most are so terrified that they may fail the test that they choose to drive without a license. They must figure the odds of being pulled over by a cop are small. They think that they can always claim that they never received the letter because it is sent regular mail, not certified. Last year there were over 10,000 letters mailed to Florida drivers and more than 7,000 licenses were suspended. The vast majority of those had their licenses suspended because they did not take the test. Most of those are still driving but without a license and, of course, without insurance. They represent a huge threat to themselves and every Florida driver. This can be blamed entirely on our legislators and the FHSMV department who allow this failed system to exist.